Returns & Exchanges
At Michael Angelo's, we take pride in the quality of our authentic Italian meals and want you to be completely satisfied with your order. Due to the perishable nature of our food products, we offer a dedicated resolution process for any items that do not meet our high standards upon delivery.
Inspect Your Order
Upon arrival, please immediately inspect your package for any signs of damage or temperature compromise to ensure the integrity of your meals.
Contact Customer Support
If there is an issue with your order, notify our support team within 24 hours of delivery by providing your order number and photos of the product.
Review Process
Our culinary quality team will review your claim within 2 business days to determine if a replacement or a refund to your original payment method is appropriate.
Resolution
Once approved, we will either expedite a fresh shipment of your requested items or issue a full credit, ensuring you can enjoy your Michael Angelo's experience without worry.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing